Privacy Policy

This policy applies to the site: www.quillesgplus.com

Date of last update: June 16, 2024

Respecting your privacy is of the utmost importance for the administration of Quilles G plus, who is responsible for this site.

The purpose of this privacy policy is to explain to you:

  • How your personal information is collected and processed. All information that can identify you must be considered personal information. This includes your first and last name, your age, your postal address, your email address, your location or your IP address;
  • What are your rights regarding this information;
  • Who is responsible for processing the personal information collected and processed;
  • To whom this information is transmitted;
  • Possibly, the site’s policy on cookies.

COLLECTION OF PERSONAL INFORMATION

We collect the following personal information:

  • First and Last Name
  • Email Address
  • Phone or Cell Phone Number

The personal information we collect is collected through the collection methods described below, in the sections “Forms and Collection Methods” and following.

FORMS AND COLLECTION METHODS

Your personal information is collected through the following methods:

  • Contact or website registration form

We use the information collected for the following purposes:

  • Statistics
  • Contact
  • Website Management

LINKS TO OTHER WEBSITES

The Quilles G plus site may offer hyperlinks to other sites. The information exchanged on these sites is not subject to this privacy policy, but to that of the external site, if one exists.

INTERACTIVITY

Your personal information is also collected through the interactivity that may be established between you and our website. This information is collected by the following means:

  • Correspondence
  • Information for promotional offers

We use the information thus collected for the following purposes:

  • Statistics
  • Contact
  • Website management

LOG FILES AND COOKIES

We collect certain information through log files and cookies. These files allow us to process statistics and information on traffic, to facilitate navigation and to improve the service for your comfort.

  1. a) Description of the cookies used by the site

This mainly concerns the following information:

  • IP address
  • Operating system
  • Pages visited and requests
  • Time and day of connection

The use of such files allows us to achieve the following objectives:

  • Improvement of the service and personalized welcome
  • Creation of personalized consumption profiles
  • Analysis and statistical studies to improve the performance of the website and to monitor our marketing efforts
  1. b) Opposition to the use of cookies by the site

You can oppose the recording of these cookies by configuring your browser software.

In the event that you decide to deactivate cookies, you will then be able to continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered to be our fault.

SHARING OF PERSONAL INFORMATION

The personal information collected by the site is not transmitted to any third party and is only processed by us.

If you do not want your personal information to be shared with third parties, you can object at the time of collection or at any time thereafter, as mentioned in the “Right to object and withdraw” section.

PERSONAL INFORMATION STORAGE DURATION

The person responsible for processing personal information will store all personal information collected in its site’s computer systems and under reasonable security conditions for a period of: 2 years.

HOSTING OF PERSONAL INFORMATION

Our site is hosted by: Rapidenet Canada, whose head office is located at the following address:

CP 5009, BP George-Gagné, Delson, Quebec J5B 0A6

The host can be contacted at the following telephone number: (866) 570-2203.

The information we collect and process is exclusively hosted and processed in Canada.

PERSONAL INFORMATION PROCESSING MANAGER

  1. a) The personal information processing manager

The personal information processing manager is: Mr. Jacques Gratton. He can be contacted as follows:

By telephone at 514.482.7200 or at rosebowl@quillesgplus.com

The personal information processing manager is responsible for determining the purposes and means used to process personal information

  1. b) Obligations of the personal information processing manager

The personal information processing manager undertakes to protect the personal information collected, not to transmit it to third parties without you having been informed and to respect the purposes for which this information was collected.

In addition, the person responsible for processing personal information undertakes to notify you in the event of rectification or deletion of personal information, unless this entails disproportionate formalities, costs or steps for him.

In the event that the integrity, confidentiality or security of your personal information is compromised, the person responsible for processing undertakes to inform you by any means.

RIGHT OF OPPOSITION AND WITHDRAWAL

You have the right to object to the processing of your personal information by the site (“right of objection”). You also have the right to request that your personal information no longer appear, for example, in a mailing list (“right of withdrawal”).

In order to object to the processing of your personal information or request the removal of your personal information, you must follow the following procedure:

The user must make a request to limit the processing of his personal information, specifying the subject of his request and using the contact email address of the person responsible for the information provided on this page.

RIGHT OF ACCESS, RECTIFICATION AND DELETION

You can view, update, modify or request the deletion of information concerning you, by following the procedure set out below:

The user must send an email to the person responsible for processing personal information, specifying the subject of his request and using the contact email address of the person responsible for personal information provided on this page.

SECURITY

The personal information we collect is stored in a secure environment. The people working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • SSL (Secure Sockets Layer) protocol
  • Access management – authorized person
  • Access management – person concerned
  • Network monitoring software
  • Automatic backup
  • Development of a digital certificate
  • Username/password

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a risk when using the Internet to transmit personal information.

CONDITIONS FOR MODIFICATION OF THE PRIVACY POLICY

This privacy policy can be consulted at any time at the following address:

https://www.quillesgplus.com/en/privacy-policy/

We reserve the right to modify it in order to ensure its compliance with the law in force.

Consequently, you are invited to regularly consult this privacy policy in order to keep yourself informed of the latest changes that will be made to it.

ACCEPTANCE OF THE PRIVACY POLICY

By browsing the site, you certify that you have read and understood this privacy policy and accept its conditions, particularly with regard to the collection and processing of your personal information, as well as the use of cookies.

If you have any questions regarding this policy, we invite you to contact us using one of the methods of communication presented in the “Contact Us” section.

The person responsible for the application of the Personal Information Protection Act is, as such, also responsible for ensuring compliance with this policy. To make comments or complaints regarding non-compliance with this policy, you can contact:

By mail:
Quilles G plus
6510 St.Jacques Street West
Montreal (Quebec) H4B 1T6

By phone:
514.482.7200

By email: rosebowl@quillesgplus.com

LEGISLATION

We are committed to complying with the legislative provisions set out in:

Act respecting the protection of personal information in the private sector, CQLR c P-39.1 (https://www.legisquebec.gouv.qc.ca/fr/document/lc/P-39.1)

and/or

Personal Information Protection and Electronic Documents Act, SC 2000, c 5. (https://laws-lois.justice.gc.ca/fra/lois/p-8.6/)